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Replacement Card Application

You can download the Replacement Card Application Form or you can fill out the application form online below.

REPLACEMENT SCHOOL TRAVEL CARDS - TERMS & CONDITIONS

1. Lost or stolen passes must be reported to South West Coaches in order for a replacement to be issued. A replacement fee of £20 will be due for the initial replacement and £30 will be due for any subsequent replacements.
2. Students attempting to board without a pass in the morning will be taken to school where they must obtain a temporary pass to enable travel home in the afternoon. Failure to show a valid pass on the homeward journey will result in travel being refused.
3. Payment can be made by Debit Card, Credit Card, BACS or by cheque.
4. All payments, once made, are non-refundable.
5. Student Travel Passes must be shown each time the holder boards the school bus. Passes are only valid for the route they are issued for. Smart ticketing machines held by the driver will validate travel on the correct transport.
6. South West Coaches reserves the right to withdraw any pass from use at its discretion.
7. If you require to change the route on which you travel, you should apply to South West Coaches . If a change is possible, you will incur an administration fee of £25.
8. Passes that are no longer valid for travel, may be retained by the driver.
9. Any deliberate misuse of the pass or unruly behaviour may result in the pass being withdrawn. Where there is evidence of misuse or unruly behaviour, a pass may be withdrawn without refund.
10. South West Coaches reserves the right to amend and change the terms and conditions of the replacement card application, from time to time.
11. Prices of replacement cards are subject to regular review.

 

Application Form

To apply for a replacement card, please complete the details requested below. Please note that an initial lost card will cost £20 and any subsequent replacement cards will cost £30 to replace. Terms and conditions relating to replacement cards are detailed on the rear of this form and these conditions are deemed to have been accepted when an application is made. The completed form can be emailed to schools@southwestcoaches.co.uk or posted to: South West Coaches, Replacement Card Applications, 11 Oak Way, Lufton Business Park, Yeovil, BA22 8HS.

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Please make sure you have read the Terms and Conditions above before submitting the application form.

Privacy Notice: Please note that any personally identifiable information entered on this form is used for the sole purpose of contacting you in order to respond to your enquiry. No data is stored, used for marketing purposes or given to a third party.
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