Over the past few months our absolute priority has been to keep our customers and employees safe. Now that steps are being taken to ease lockdown and more people are travelling, our priorities remain the same. If you do need to travel by bus, please follow the guidance set out below to make sure you travel safely on our services.
Make a plan:
Allow extra time for your journey and try to travel at quiet times.
Check our latest timetables before you travel.
Please remember to bring a face covering for your journey as we are still recommending that our passengers continue to wear one.
A face covering can be very simple, like a scarf or bandana that ties behind the head to give a snug fit. It just needs to cover your mouth and nose.
Social distancing at the bus stop:
Take note and follow any posters at the bus stop or on the bus.
At bus stops, try to keep at least one metre away from anyone else in the queue.
There may be additional signage to guide you at bus stations on how to queue.
Let people off the bus before you get on and try to keep a safe distance between you, the driver and other customers.
Pay by contactless card, travelcard or bus pass where possible.
Social distancing on the bus:
Once youre on the bus open a window, if you can, to help with ventilation.
When leaving the bus stay seated, ring the bell and take everything with you.
Paying to travel:
You can use contactless payment methods on all our buses.
If you have to pay by cash, please have the exact fare.
Here is where any current issues on our timetables will appear.